Customer Support Archive
September 19, 2023
Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation
September 11, 2023
Product
Use Cases
Customer Service
Collaborate & route conversations as a team
Sales
Catch every lead with automations & sequences
Marketing
Hyper-targeted text compaigns & promotions
Operations
Stay ahead with analytics,roles & permissions
Recruiting
Identify & reach the perfect candidates with tags
AI Platform
Compliance Agents
TCPA, HIPPA, FINRA & custom policies
Communication Advocate
Reviews & refines every message before it sends
Agents
Train custom agents to handle conversations
TCR Agent
Get approval-ready in under 10 minutes
More Features
Interactive Text Receptionist(ITR)
Auto-gather consent & department routing
Microsoft Teams Integration
Bring business texting into Teams
Website Chat to Text
Continue website chats over text
Features & Pricing